Gwnewch y pethau bychain

Work Rant

So I’ve just come in the door, getting set up and assessing the Issues of the Day, as I do every morning, when I have what seems to be a typical conversation on ICQ with someone in the Support office:

Support Tech:
Heya Rob……..Steve is waiting so give me the heads up when and if you want me to conference the call.

Rob:
am i supposed to just magically know what you’re talking about 🙂

Support Tech:
well [co-worker] told me you were aware of what was going on with [customer]

Rob:
well, that helps. [Tech’s name], I know approximately 4,512 people named “Steve”. I deal with multiple issues every day, every hour, often in bunches at once. please let me know exactly which issue you’re calling me about when you call, because I can’t keep all of them straight with shorthand. 🙂

I swear, it’s not enough to be a miracle worker, you gotta be psychic too.

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5 Comments

  1. You know, he gave you the name Steve.

    That’s a heck of a lot better than hearing about “Whatzizname” so you should consider yourself lucky!

  2. You know what I say…

    If being psychic doesn’t work, try psychotic. 😉

    • Anonymous

      Re: You know what I say…

      Yee haw! That is just SO tempting some times, isn’t it?

      Ann Onynous

      [mood: Run run, run run run away]
      [music: Talking Heads’ Psycho Killer].

  3. As I’ve pointed out to people on occasion, if I were actually psychic I’d be in a different line of work and making a LOT more money! >:)
    Hope your day is better by now, hon.

  4. Could you clarify sir?

    While dispatching for Super Shuttle, I had a guest call for an ASAP ride to the airport.

    “Where are you sir?”

    “The hotel on Geary.” There are about 212 hotels on Geary.

    “Could you be more specific, please?”

    “It’s near a theater.” Only about fifty hotels near theaters on Geary.

    “Sir, I really need the name of the hotel.”

    “I’m at the Parc 55.” Which isn’t on Geary or anywhere near a theater.

    Some days, I really wish that phones had a zot! button.

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